Frequently Asked Questions

Reframe Psychology offers a range of specialist services including neurodevelopmental assessments (Autism and ADHD), cognitive assessments (including 2e/Giftedness), individual therapy for adults and young people, trauma therapy (including EMDR), OCD therapy, and parenting support. All our services are delivered by qualified, HCPC-registered clinical psychologists.

Yes. We work with children, young people, and adults. Our assessments are available across the lifespan, and our therapy services can be tailored to the individual’s age and needs. Please contact us to discuss the most appropriate pathway for your child or young person.

All clinicians at Reframe Psychology are registered with the Health and Care Professions Council (HCPC) and are members of the British Psychological Society (BPS). We maintain the highest standards of professional practice and adhere to all relevant ethical guidelines.

We provide assessments, individual therapy, family therapy, couples work, and consultations for a wide range of mental health concerns, including anxiety, depression, trauma, OCD, ADHD, autism, parenting support, and relationship difficulties. Each psychologist has a different area of expertise, so you can access care that is personalised, evidence-based, and relevant to your circumstances.

A Clinical Psychologist is a highly trained mental health professional who specialises in understanding and treating emotional, behavioural, and psychological difficulties. In the UK, Clinical Psychologists complete a doctoral degree in Clinical Psychology, which involves rigorous academic study, research, and supervised clinical practice across a range of NHS and community settings.

They are registered with the Health and Care Professions Council (HCPC) and many are also chartered with the British Psychological Society (BPS). Unlike psychiatrists, Clinical Psychologists do not prescribe medication — instead, they use evidence-based psychological therapies to help people understand their difficulties, develop coping strategies, and improve their wellbeing.

Clinical Psychologists can work with children, adolescents, adults, families, and couples, tailoring their approach to the individual’s needs and circumstances.

Our Autism assessments are comprehensive and follow NICE guidelines. They typically involve a detailed clinical interview, standardised assessment tools (such as the ADOS-2 and ADI-R), and a review of developmental history. We provide a full written report with recommendations, and a feedback session is always included.

Our ADHD assessments include a structured clinical interview, standardised rating scales, and a review of relevant background information. We assess for both inattentive and hyperactive-impulsive presentations and provide a detailed report with diagnostic conclusions and tailored recommendations for support.

Assessment timescales vary depending on the type and complexity. An ADHD assessment typically takes 2–3 hours across one or two sessions. An Autism assessment may take longer, often spread across multiple appointments. A cognitive or 2e assessment usually takes a full day. We will give you a clear timeline at the outset.

Yes. All assessments include a comprehensive written report. This will detail the assessment process, findings, diagnostic conclusions (where applicable), and personalised recommendations. Reports are typically provided within 2–4 weeks of the final assessment session.

We offer a range of evidence-based therapies including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitisation and Reprocessing (EMDR) for trauma, specialist OCD therapy using ERP (Exposure and Response Prevention), and neurodiversity-affirming therapy. All therapy is tailored to the individual.

The number of sessions depends on your individual needs and goals. Some people benefit from a short course of 6–8 sessions, while others may require longer-term support. We will review your progress regularly and work collaboratively with you to decide on the most appropriate length of therapy.

We offer both online (video) and in-person sessions. Many clients find online therapy convenient and equally effective. We will discuss your preferences at the initial consultation and find the format that works best for you.

Our fees vary depending on the service. Please visit our Services & Fees page for a full breakdown of current pricing for assessments and therapy sessions. We aim to be transparent about costs from the outset.

Yes, we are recognised providers with several major health insurers including Bupa, AXA Health, Aviva, and Vitality. Please contact your insurer before your first appointment to confirm your cover and obtain an authorisation number. We are happy to help guide you through this process.

We ask for at least 48 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 48 hours’ notice may be charged at the full session rate. We understand that unexpected circumstances arise and will always try to be as flexible as possible.

The easiest way to get started is to book a free 15-minute introductory call. This gives us the chance to understand your needs, answer any questions, and recommend the most appropriate service for you. You can book via our Contact page or by calling us directly.

No, you do not need a GP referral to access our services. We accept self-referrals from individuals and families, as well as referrals from GPs, schools, and other professionals. If you are using health insurance, please check with your insurer whether a GP referral is required under your policy.

Yes. We take confidentiality very seriously. All information you share with us is kept strictly confidential in line with GDPR and professional ethical guidelines. We will always discuss the limits of confidentiality with you at the outset of our work together.